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Customer Service, Order Fulfillment & Data Entry Specialist

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 30,000.00/month
( $552 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $3.19 USD/hr )
EXPERIENCE OVERVIEW
Customer Service Associate - 5 years, Order Fulfillment - 3 years, Data Entry Associate - 2 years
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
Antipolo City, Rizal
Tests Taken:
IQ
Score:  125

DISC
Dominance:30%
Influence:14%
Steadiness:35%
Compliance:21%

Last Active:
August 5th, 2022 (7 days ago)
Member Since:
October 23rd, 2016
SKILL SUMMARY

I am a self-motivated Virtual Assistant with successful experience of four years. I have a strong background in Customer Services (Answering Customer Inquiries (phone, email, chat, SMS, Processing Replacements, Exchanges, and Refunds); Order Fulfillment (Processing orders from different vendors, Updating tracking information, Contacting Vendors and Couriers); Product Researches and Listings (listing products manually and using flat-file, Image and Logo Editing using Adobe Photoshop); Dropshipping and Amazon Seller Central Management (checking and resolving A-Z claims, maintaining Account Health and contacting Amazon Support for any issues).

I am proficient in using the following Software/Applications/Marketplaces:

- Amazon Seller Central, Shopify, Shipstation, Channel Advisor, and Magento
- Messaging software like ReAmaze, Reply Manager, Zendesk, and Gorgias
- eBay, Amazon, Etsy, Walmart, Home Depot and Aliexpress
- Slack, Skype, Team Viewer, Time Doctor, Hubstaff

I can work within strict time limits. I am organized, keen on details, and quality is my top priority.

You can always contact me via Skype. My Skype ID is Upgrade to see actual info.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Quality Assurance
  • Research

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading

Customer Service & Admin Support
EXPERIENCE

I have more than 5 years of experience in Customer Services and Admin Support.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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