Digital Marketing Specialist | TikTok & Facebook Ads Expert | SEO and Technical

I have 5–10 years of experience providing Chat Support for customers across various industries. I am skilled in handling customer inquiries, resolving issues efficiently, and delivering professional and friendly support through live chat platforms. My experience includes: • Assisting customers with account, billing, and technical concerns • Providing real-time support through chat and messaging systems • Troubleshooting issues and guiding customers step-by-step • Handling multiple chats while maintaining accuracy and response quality • Managing escalations and ensuring customer satisfaction • Using CRM and helpdesk tools to document and track customer interactions I have strong communication, multitasking, and problem-solving skills, with a focus on providing fast, accurate, and customer-focused support experiences.

I have 5–10 years of experience in Technical Support and Customer Support, assisting customers through email, chat, and phone support. I am experienced in troubleshooting technical issues, resolving customer concerns, and providing clear step-by-step solutions while maintaining a high level of professionalism and customer satisfaction. My experience includes: • Troubleshooting software, account, and technical issues • Providing customer support via chat, email, and phone • Handling escalations and resolving complaints efficiently • Assisting customers with product setup and navigation • Documenting support tickets and maintaining accurate records • Working with CRM and helpdesk tools I have strong communication, problem-solving, and multitasking skills, with a focus on delivering excellent customer experiences and timely issue resolution.

I have 1–2 years of experience managing Facebook Ads campaigns for e-commerce and online businesses. I am skilled in using Meta Ads Manager to create, monitor, and optimize campaigns focused on brand awareness, engagement, traffic, and conversions. My experience includes: • Audience targeting and retargeting • Creating ad sets and campaign structures • A/B testing creatives and copy • Monitoring campaign performance and analytics • Optimizing ads to improve ROI and reduce CPC • Pixel setup and basic tracking I continuously stay updated with Meta advertising trends and best practices to improve campaign performance and deliver better results for clients.

I have 1–2 years of experience managing TikTok Ads campaigns for e-commerce and online businesses. I am proficient in using TikTok Ads Manager to create and optimize campaigns focused on increasing brand awareness, engagement, website traffic, and conversions. My experience includes: • Audience targeting and custom audiences • Creating and managing ad campaigns and ad groups • Testing ad creatives and video content • Monitoring campaign performance and analytics • A/B testing to improve CTR and conversions • Optimizing campaigns to maximize ROI and lower ad costs I stay updated with TikTok trends, platform updates, and effective advertising strategies to create engaging campaigns that connect with target audiences and drive results.