With experience in customer support, admissions, lead generation, and technical sales, I bring fast learning, strong communication, and a can do attitude to every role. I want to be known as the go to person who stays positive, adapts quickly, and delivers excellent service while helping the team succeed.
Experience: Less than 6 months
Radio Email Support Specialist Provided customer support for PTT walkie-talkies and emergency radios via email and Facebook chat Assisted customers with troubleshooting app and hardware issues, billing, subscriptions, account access, and order verification Handled inquiries on orders, promotions, replacements, and refunds Coordinated with internal teams to escalate and prioritize technical issues for timely resolution
Experience: 2 - 5 years
VA Lead Generation Team Leader & Shipping Executive Operations Support Conducted cold calling and lead generation for logistics services Performed data and marketing research to support business development Provided sales admin support to streamline processes and documentation Supervised and guided a small team to meet daily and weekly performance goals
Experience: 1 - 2 years
School Admissions Coordinator Responded to inquiries about school programs via phone, email, and social media Processed applications and enrolled students efficiently according to school policies and enrollment targets Assisted in ensuring smooth admissions operations and accurate record handling
Experience: 5 - 10 years
TECHNICAL CUSTOMER EXPERIENCE & SALES SPECIALIST Delivered customer service and technical support for streaming devices and platforms Assisted customers via social media, chat, and email through the TiVo website Handled troubleshooting, account, and billing-related concerns to ensure user satisfaction Supported team operations and maintained high-quality service metrics
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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