Julie

Customer Support ( E- Commerce and Short Term Rentals, Customer Service Represen

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.30/hour ($1,408.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 3rd, 2026 (2 days ago)

Member Since

July 6th, 2024

Profile Description

I'm a dedicated Customer Service Representative with experience in email support, helping customers with their insurance claims and questions. I also work as an e-commerce virtual assistant on Etsy, supporting shop owners by managing listings, optimizing titles and tags, handling customer messages via email, and assisting with the order fulfillment and dispatching process. My goal is to make things easier for both customers and business owners while helping their businesses grow.

Top Skills

Experience: 6 months - 1 year

As an e-commerce virtual assistant on Etsy, I helps seller run and grow their shops by managing listings, optimizing titles and tags, handling customer messages, and processing orders. I also help with shop updates, research, and writing product descriptions that attract buyers. My goal is to make things easier for shop owners and help their business grow.

Experience: 1 - 2 years

I have experience in email support from my previous company, where I handled the Lemonade Insurance account. My main tasks included assisting customers with their concerns, such as guiding them on how to file a claim and providing updates on the status of their claims.

Experience: 2 - 5 years

I've worked as a Customer Service Representative across different industries, including Amazon retail, Lemonade Insurance, and a food delivery account. In each role, I helped customers with their questions and concerns, whether it was about a missing package, how to file an insurance claim, or issues with a food order. I handled support mainly through email and chat, always aiming to make the experience smooth and stress-free for the customer. I enjoy helping people and finding solutions that make things easier for them.

Other Skills

Experience: 6 months - 1 year

Provided remote support to guests and hosts, assisting with bookings, check-ins, and guest concerns to ensure smooth and positive stays.

Basic Information

Age
34
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  135
DISC
Dominance: 37%
Influence: 7%
Steadiness: 35%
Compliance: 21%
English
C2(Advanced/Mastery)
Government ID
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