Client Operations & Admin Assistant | Customer Support & CRM Logistics

Overview

Looking for full-time work (8 hours/day)

at $9.98/hour ($1,920.00/month)

Bachelors degree

Last Active

June 26th, 2026 (today)

Member Since

July 6th, 2024

Profile Description

Are you looking for an administrative assistant and operations expert who can safeguard your revenue, streamline your CRM pipelines, and deliver 5-star customer experiences without needing hand-holding?

With over 11 years of experience executing specialized workflows within complex financial, renewable energy, and aviation environments, I help businesses bridge the gap between back-office administrative tasks and front-facing client satisfaction. My dedication to proactive service consistently earns 5-star Google and Better Business Bureau (BBB) reviews from clients.

My background includes managing high-stakes B2B pricing risk across 5 global regions (US, CAD, EU, UK, and APAC) for JPMorgan Chase, optimizing automated flight refund workflows, and accelerating homeowners association (HOA) and property manager application turnarounds to a 3-to-5 day window.

How I can add immediate value to your project:
• Administrative & Customer Support: Comprehensive email management, data entry, customer onboarding, and proactive communication that secures positive public reviews (Google/BBB).
• Project Pipeline & CRM Logistics: Partnering with clients, field technicians, HOA boards, and property managers to coordinate site visits, track milestones, and maintain seamless operational handoffs.
• Financial & Compliance Operations: Risk mitigation, transaction dispute resolution, KYC compliance, and data-driven document validation auditing to protect your bottom line.

Whether you need a meticulous administrative assistant to clean up an active CRM pipeline or a compliance-driven professional to manage complex client communications, I deliver zero-error operational integrity.

Availability & Commitment:
• I am looking for a stable, long-term, full-time position (40 hours per week).
• I am fully equipped and highly experienced working independent graveyard shifts to align seamlessly with US/Western time zones.
• I have a dedicated home office setup with reliable high-speed internet in Bacolod City, ensuring uninterrupted operations.

Technical Skills & Platforms:

* CRM & Project Operations: Salesforce, Linear, Internal CRM & Ticketing Systems
* E-Signatures & Document Management: DocuSign, Adobe Acrobat
* Productivity & Document Collaboration: Google Workspace (Gmail, Google Docs, Google Sheets), Microsoft 365 (Outlook, Microsoft Excel, Microsoft Word)
* Team Communication & Video Conferencing: Slack, Microsoft Teams, Google Meet, Zoom
* Cloud Storage & File Sharing: Dropbox, Google Drive
* Content Creation & Digital Design: Canva, CapCut
* AI Productivity Tools: ChatGPT, Gemini

Let's discuss how I can streamline your workflows. Click the button to invite me to your job.