Jonalyn

Customer Service Representative | Accounts Receivable | Social Media Representat

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Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

July 4th, 2024

Profile Description

Hi, I  am Jonalyn R. Bocaya. A reliable customer service and healthcare support professional with over 4 years of experience in customer service, social media support, email handling, technical troubleshooting, billing, and payment posting. I’ve worked with tools such as Salesforce Service Cloud, Zendesk, MicroMD, athenahealth, Oracle Cerner, Waystar, RingCentral, Genesys Cloud CX, and Avaya to deliver excellent customer experiences and support healthcare operations.

I specialize in handling customer inquiries via phone, email, and social media, resolving billing concerns, processing payments accurately, troubleshooting technical issues, and maintaining organized workflows. I’m detail-oriented, dependable, quick to learn new systems, and committed to helping businesses provide excellent service while improving efficiency.

Top Skills

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Experience: 6 months - 1 year

Experience: Less than 6 months

Basic Information

Age
29
Gender
Female
Website
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Address
Libon, Albay
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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