My name is Jeric Mae Pacio. I have experience in administrative support, recruitment, healthcare coordination, and customer service. Most recently, I worked as an HR Support, where I posted job ads on OnlineJobs.ph and social media, screened applicants through ClickUp, maintained recruitment records, and supported the hiring process.
I also worked as a Patient Care Coordinator, assisting patients by reviewing physician prescriptions, coordinating medical equipment requests, scheduling deliveries, and providing excellent customer support while handling confidential information.
In addition, I spent several years working remotely as an English teacher, which strengthened my communication, organization, and time management skills while working independently.
I'm a fast learner who enjoys staying organized and helping teams run efficiently. I'm excited to bring my administrative, recruitment, and customer support experience to a Virtual Assistant role. Thank you, and I look forward to the opportunity to work with you.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
I have excelled in my role as a Passenger Service Agent for two (2) years, demonstrating a deep understanding of customer service and airport operations. My responsibilities included assisting passengers with check-in procedures, luggage handling and boarding processes, ensuring a seamless and efficient travel experience. I also have a brief yet impactful experience working in the BPO industry wherein we handle customer inquiries, resolving issues, and maintaining high service standards under tight deadlines.
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