Customer Service Professional|Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 16th, 2024 (41 days ago)

Member Since

October 12th, 2016

Profile Description

I am a seasoned and proficient Customer Support Specialist and Virtual Assistant, dedicated to providing top-tier, cost-effective solutions tailored to your customer support requirements. My track record of accomplishments spans various industries, including Airline, Hospitality, Telecommunications, and eCommerce, which has equipped me with a wealth of knowledge in efficiently utilizing various ticketing and CRM systems.
As a collaborative team player driven by growth, positivity, and a forward-thinking mindset, I have a genuine passion for aiding others, continuous learning, and personal development. Moreover, I am deeply committed to maintaining a long-term position, upholding exemplary work ethics, and demonstrating the ability to work independently with minimal supervision.
My versatile skill set encompasses an array of services, such as Social Media Management, Chat and Email Support, Administrative tasks, Google Sheets/Docs management, Data entry, proofreading, and research. Additionally, I have honed my expertise in Social Media Management, Calendar management, Project task management, and proficiency in various systems, including DEAR cloud inventory system, Shipping Tree, WooCommerce, Konnektive CRM, and Shopify, among others.
I am well-versed in utilizing a multitude of customer support systems, including Help Scout, Dextr, Talkdesk, ReAmaze, and Zendesk for phone, chat, and email support. These competencies empower me to offer comprehensive support to your business, consistently delivering exceptional results.