Dedicated Customer Service Professional with 3 years of experience in
Core Skills:
Customer Communication
Conflict Resolution
Technical Troubleshooting
Case Management
Multi-Tasking & Prioritization
CRM & Productivity Tools (Excel, Google Suite, MS Word, Pricelabs, Calendly, Hostaway)
Adaptability & Independent Work
Empathy & Customer Care
Experiences:
- Technical Support & Customer Service – Telco (Teleperformance) |
- Resolutions 1 – Airbnb (TDCX PH) |
- Back Office Content Moderation - META (TaskUs) |
- 1 Year Airbnb VA Guest communication.
I am passionate about supporting other in achieving their goals, with their property on Airbnb schedules, Calendar, Customer Inquiries and, bookings without any worries.
Tools:
Zendesk
Hostaway
Guesty
Pricelabs
Slacks
Looking forward to working with you!
Experience: 6 months - 1 year
Been a technical support for a year in a telecommunication company.
Experience: 6 months - 1 year
I've been working for a year with telecommunications company.
Experience: 6 months - 1 year
I've been a customer support for more than a year.
Experience: 6 months - 1 year
Been working for telecommunications company for more than a year
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 6 months - 1 year
Active listening is always the start of gaining knowledge.
Experience: Less than 6 months
Experience: Less than 6 months
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