Steffi

Technical/Customer Support Rep / Online English Tutor

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Overview

Looking for any work (8 hours/day)

at $7.57/hour ($1,456.00/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

October 11th, 2016

Profile Description

Hi! I’m Steffi — a reliable and detail-oriented professional with 10+ years of experience in customer support, client success, operations coordination, and administrative support. I enjoy helping businesses stay organized, improving workflows, and creating great experiences for clients and customers.

Over the years, I’ve worked with SaaS, marketing, and business consulting companies handling onboarding, CRM management, billing support, legal document processing, project coordination, and customer communication through email, chat, and phone support. I’m experienced with tools like Creatio CRM, Basecamp, Zendesk, Maxio, and Webflow.

I’m highly organized, proactive, easy to work with, and comfortable working remotely with minimal supervision. I take pride in being dependable, learning quickly, and always finding ways to support both clients and teams efficiently.

Top Skills

Provided live chat, email, and phone support for online business and marketing platforms.

Experience: 6 months - 1 year

Processed legal and business compliance documents using Creatio CRM while ensuring accuracy and completeness.

Managed client onboarding, implementation, and account setup projects for a SaaS marketing platform.

Other Skills

Experience: 2 - 5 years

Provided technical support for internet connectivity and networking devices, including routers, modems, and access points.

Experience: 1 - 2 years

Conducted one-on-one English lessons for Chinese students across various proficiency levels.

Basic Information

Age
38
Gender
Female
Website
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Address
DIGOS, Davao del Sur
Tests Taken
IQ
Score:  85
DISC
Dominance: 37%
Influence: 28%
Steadiness: 23%
Compliance: 12%
Government ID
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