Ervey

Virtual Assistant specializes in Customer Support, Social Media Management, Lead

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Overview

Looking for part-time work (4 hours/day)

at $9.93/hour ($960.00/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

June 26th, 2024

Profile Description

With over 10 years of work experience in various roles, I am a versatile and adaptable virtual assistant with expertise in Customer Support, hospitality, and office administration, Social Media Management. I help clients minimize their tasks while they achieve their business goals. I am passionate about providing high-quality service, delivering efficient solutions, and creating positive customer experiences. I value collaboration, communication, and continuous learning, and I enjoy working with diverse and dynamic teams.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Marketing » Social Media Management » Social Media Marketing

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 10+ years

I have been working in Customer Support since 2014. Over the years, I have gained extensive experience and consistently received positive feedback from clients for my patience in addressing their concerns, questions, and requests. I am adept at handling irate customers and turning them into satisfied and understanding ones. I believe the key to this success is making them feel heard and listened to. From my experience as a VA, I have received recommendations from customers who not only find my service top-notch but also very warm and friendly. This makes them feel comfortable and encourages them to make repeat purchases.