Customer Service Representative| Order Processor | Data Entry Specialist

Manual Invoicing (Short-Term Project) -Processed invoices by transferring data from PDF bank statements to Excel with accuracy and attention to detail. -Ensured all entries were properly matched with corresponding purchase orders and vendor information. -Verified amounts, invoice numbers, and transaction details to maintain accuracy in financial records. -Delivered completed invoices within the required deadlines, ensuring reliability and efficiency.

Dedicated and detail-oriented Customer Support Representative skilled in handling customer inquiries, processing orders, resolving issues, and ensuring a positive customer experience. Strong communication and problem-solving abilities with a focus on efficiency and customer satisfaction.

Highly organized and detail-oriented professional with strong skills in office management, scheduling, and administrative coordination. Proficient in handling email correspondence, preparing and maintaining accurate records, and managing data entry with speed and precision. Skilled in organizing workflows, prioritizing tasks, and ensuring deadlines are consistently met. Strong communicator with the ability to support team operations, maintain professional relationships, and adapt quickly to new tools and procedures.

I have experience working as a Customer Support Representative in the e-commerce and dropshipping industry. My main responsibilities included responding to customer inquiries via email, processing and tracking orders, handling refunds and cancellations, and resolving issues related to shipping delays, damaged items, and order modifications. I managed a high volume of daily messages while maintaining accuracy and professionalism. I also assisted with order processing from the store to the supplier system, updated product listings as instructed, monitored customer reviews, and helped maintain a Star Seller status by ensuring timely responses and high customer satisfaction. I am detail-oriented, empathetic when handling concerns, and a fast learner who adapts quickly to new systems and tools.

I have a growing passion for building engaging content and maintaining a strong online presence for brands. I’ve worked with basic tools to create posts, schedule content, and track engagement across platforms like Facebook and Instagram. I’m continuously learning how to optimize strategies, understand audience behavior, and use insights to improve performance. I'm detail-oriented, creative, and excited to keep developing my skills in this ever-evolving space.

Creating visual content that communicates clearly and effectively. From designing social media graphics and marketing materials to assisting with branding elements, focus on producing designs that are clean, engaging, and aligned with the message or goal. While I consider myself a continuous learner in this field, I’m confident in my ability to bring ideas to life using basic tools like Canva. I'm always open to exploring new techniques and tools to improve and grow as a designer.