Maricel
ECommerce Specialist | Customer Support, Data Entry & Admin Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.99/hour ($960.00/month)
High school diploma
Last Active
June 27th, 2026 (today)
Member Since
June 25th, 2024
Profile Description
Profile Summary
Detail-oriented eCommerce Professional with over 3 years of experience specializing in customer support, high-accuracy data entry, and administrative assistance. I have a proven track record of managing complex subscription models, processing cancellations, and converting potential leads into sales through strategic follow-ups.
I excel at supporting daily operations by maintaining real-time tracking sheets, updating database records, and managing last-minute logistical changes. I am highly proficient in a wide range of industry-standard tools including Shopify, Salesforce, Asana, and Slack. Whether I am in a customer-facing role or handling back-office tasks, I am committed to reliability, organization, and delivering high-quality results.
Key Skills & Tools
Specialized eCommerce Skills:
Customer Support: Expert in
Subscription Management: Skilled in handling sign-ups, modifications, and retention-focused cancellations.
Data Management: Accurate data entry, record keeping, and updating inventory/tracking sheets.
Operations: Order processing, logistics tracking, and administrative workflow support.
Tools:
CRM & Sales: Salesforce, Shopify
Project Management: Asana
Communication: Slack
Productivity: Google Sheets, MS Excel, DIXA, MMT, POS
General Admin: G Suite (Google Drive, Docs, etc.)
Top Skills
Customer Support » Ecommerce
Experience: 1 - 2 years
Customer Support (Chat, Calls & Email) Experienced in handling customer inquiries through chat, calls, and email. Skilled in processing orders, managing refunds, and coordinating with sales and operations teams. Provide support for WISMO (Where Is My Order), order issues, and product exchanges using Shopify, ensuring a smooth and positive customer experience.
Office and Administration » Data Entry
Experience: 2 - 5 years
Detail-oriented data entry specialist with experience in accurately inputting, updating, and managing data in Google Sheets, Microsoft Excel, and CRM systems. Skilled in transferring data from various sources, maintaining organized records, and ensuring data accuracy and consistency. Able to handle large volumes of data efficiently while meeting deadlines and supporting overall business operations.
Customer Support » Customer Service
Experience: Less than 6 months
Provide Product Knowledge, Customer Service and Response Client Request and Email Support
Other Skills
Professional Services » Management Services » Administrative Management
Experience: 6 months - 1 year
Real Estate
Experience: Less than 6 months
Responsible for identifying and sourcing potential leads, conducting thorough research on properties to effectively market and sell them, and consistently updating and maintaining accurate records in the CRM system to ensure streamlined follow-ups and client management.
Virtual Assistant
Experience: Less than 6 months
I am responsible for researching product data, organizing and inputting it into Google Sheets, and creating detailed product listings in WordPress to ensure accurate and up-to-date information on the website.
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacong, NEGROS ORIENTAL
- Tests Taken
- IQ
- Score: 113
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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