Customer-focused professional with over 2 years of combined experience in hospitality and content operations. I have 1 year of experience as a Front Desk Associate in one of Davao City's busiest hotels, where I developed strong communication, problem-solving, and multitasking skills while delivering excellent guest experiences.
In addition, I have over 1 year of experience in content posting and core content operations, ensuring accuracy, consistency, and timely execution of tasks. I am highly organized, detail-oriented, and committed to maintaining high standards in both customer service and administrative work.
Key strengths include:
• Customer Service and Guest Relations
• Front Desk Operations
• Content Management and Posting
• Administrative Support
• Communication and Interpersonal Skills
• Problem Solving and Conflict Resolution
• Time Management and Multitasking
• Microsoft Office and Google Workspace
• Team Collaboration and Attention to Detail
I am open to opportunities in customer support, virtual assistance, administrative roles, content operations, and hospitality.
Experience: 1 - 2 years
Worked as a Front Desk Associate in one the 4-stars hotel in Davao City. Efficient in handling customer queries and complaints.
Experience: 2 - 5 years
Experience: 10+ years
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
Accurately enters, updates, and maintains data in spreadsheets or systems, ensuring information is complete, organized, and error-free while meeting deadlines and confidentiality standards.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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