ECommerce Dropshipping VA, Customer Service, General VA

Age:

34

Gender:

Female

Location:

Iligan City, Lanao Del Norte

Tests Taken:

IQ
Score:  125

DISC

Dominance:	19%
Influence:	11%
Steadiness:	42%
Compliance:	28%

English
 C2(Advanced/Mastery)

Last Active:

January 31st, 2023 (yesterday)

Member Since:

October 7th, 2016

I believe that we can work together as I have a strong work ethic; I’m very efficient and organized, detail-oriented, and close to being a perfectionist at times. I can work with minimal supervision and am always excited to learn new things; I’m perky and pleasant to work with.

As a Virtual assistant, I will ensure that everything will be efficient on your end while learning new things that can help build your business to Upgrade to see actual info addition, I have enough knowledge in Web Store Development, specifically as a General E-commerce Manager.

Here are the applications that I have experience in: 
E-Commerce Management: 
-eBay
-Walmart
-FB Marketplace
-FB Shop
-Amazon 
-Shopify
-Poshmark
-Mercari

*Basic Photo & Video Editing:
-Camtasia
-Adobe Photoshop
-Canva

*Facebook Marketplace Manager Tasks includes but are NOT limited to:
-Order Fulfillment
-Update Tracking Numbers
-Answer Customer Messages
- Renew Listings
-Update Stock/Price on FB
-Update Status on Orders Sheet
-Update Funds Received
-Check/Update Item Status
-Product Sourcing and Listing
-Monitor returns/replacement
-Financial Report

*eBay Manager Tasks Includes but are NOT limited to:
-Customer Service:
1. Checking emails/eBay messages (Returns and Cases)
2. Checking Awaiting Shipments & Seller Metrics
3. Update Tracking Details
4. Cancelling Orders
-Order fulfillment
-Product listing
-Disputes handling
-Data entry
-Email marketing

*Amazon (FBA) Store Management:
-Product Research
-Inventory Management
-Product Listing Update

*Shopify Development and Store Management
-Product Research
-Order Fulfillment
-Customer Service

Helping you meet your business goals is my top priority. I will make sure not just to meet but always to exceed your expectations.

TOP SKILLS

• Admin Assistant

• Data Entry

• Email Management

• Research

• Speaking

• Translation

• Tutoring Teaching

• Writing

• Blogging

• Copywriting

• Creative Writing

• Editing Proofreading

• Technical Writing

• Web Content Writing

• SEO

• Social Media Marketing

• Video Editing

Office & Admin (Virtual Assistant)

EXPERIENCE

3 years and counting as a Virtual Assistant

SKILL RATING

• Admin Assistant

• Data Entry

• Email Management

• Research

English

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

Writing

SKILL RATING

• Blogging

• Copywriting

• Creative Writing

• Editing Proofreading

• Ghost Writing

• Technical Writing

• Web Content Writing

Sales and Marketing

SKILL RATING

• SEO

• Social Media Marketing

Advertising

SKILL RATING

• Google AdWords

Web Development

SKILL RATING

• Wordpress Development

Webmaster

SKILL RATING

• Content Management

• Cpanel

• Css

• Ecommerce / Shopping Carts

• Google analytics

• Html

• PSD to HTML

• Wordpress

Graphics & Multimedia

SKILL RATING

• Video Editing

• Web page Design