Jannine

Sales Chat & Email Support | Claims Messaging Analyst

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.58/hour ($982.08/month)

Bachelors degree

Last Active

May 13th, 2024 (2 days ago)

Member Since

October 6th, 2016

Profile Description

Fantastic Sales Chat & Email Support | Claims Messaging Analyst  I've been working in Customer Service for 8 years now. I do administrative tasks, Chat support, Email support, Claims analyst, Billing, Process Trainer, Quality Analyst, reporting, coaching, and assisting our team with their escalations.Emotional and Behavioral Wellness: Diligent, Goal-Oriented, Honest, Hardworking, and Organized.Time-Conscious, Detail-Oriented, Problem-solverSkills:?Proficient in Microsoft Office (Word and Excel)?Analytical Skill (Acquired from Auditing TeaUpgrade to see actual infomber’s Emails)?Oral and Written Communication Skills (Acquired from Daily communication with the management and teaUpgrade to see actual infombers, Quality analyst calibration, and Process Trainer)? Problem-Solving Skill (Acquired from Answering Escalated Emails and chat messages)Expertise:?Data Entry?Administrative Support???Email Support | Email Handling?Customer Service?Customer Support?Sales Chat Support?Claims Analyst?Process Trainer (US Healthcare account)?Billing supportTools Expertise:?Microsoft Excel?Microsoft Word?PowerPoint?Google Docs ?Live Engage (Chat & Messaging tool)?PEGA, MACESS, DOCHUB (CLAIMS ANALYST tools)?Air Table?CRM 7???Facebook Ads Campaign (creating ads and lead generation)If you're interested, I'm just one INVITE away! I'm excited to work with you!

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Healthcare

Experience: 1 - 2 years

Other Skills

Basic Information

Age
30
Gender
Female
Website
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Address
Taguig, Metro Manila
Tests Taken
IQ
Score:  103
DISC
Dominance: 31%
Influence: 10%
Steadiness: 44%
Compliance: 16%
English
B1(Intermediate)
Uploaded ID
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