Current Employment Status:
Hired Full Time on Dec 8, 2023

Richie

ECom Project Manager | Tech Support | Documentations

99 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

BS Information Technology

Last Active

April 26th, 2024 (yesterday)

Member Since

December 10th, 2010

Profile Description

 E-commerce and Digital Expert with 10+ Years 

Shopify Specialist (7 years): A seasoned professional with extensive expertise in crafting high-converting Shopify stores tailored to your business goals.

Amazon Maestro (5 years): Proven experience navigating the complexities of Amazon's platform, ensuring optimal performance and sales.

Ad Creation and Optimization (5 years): Proficient in crafting and optimizing ads on diverse platforms, including Facebook Ads, Google, and TikTok.

Technical and Customer Support Guru (10+ years): A decade of proficiency in providing unparalleled technical and customer support, enhancing user experiences.

Zendesk Expert: Mastery in setting up, customizing, and automating Zendesk to streamline support processes.

Technical Writing and Documentation (10+ years): Seasoned expert in creating comprehensive documentation, including screencasting and e-learning video tutorials.

Software Testing and QA: Skilled in rigorous testing processes to ensure software and website quality.

SaaS Software and Apps Proficiency: Experienced in managing a diverse array of applications and software across various platforms, ensuring smooth operation and seamless compatibility.Why Collaborate with Me:

Proven Expertise: Over a decade of hands-on experience, consistently delivering results in e-commerce, support, and digital domains.

Innovative Solutions: Creative problem-solver, offering tailored solutions for your unique business challenges.

Collaborative Approach: Committed to effective communication and collaboration, ensuring your vision is realized.Let's Transform Your Business:Ready to harness a diverse skill set honed over years of practical experience? Let's collaborate to elevate your e-commerce and digital presence.

Top Skills

Marketing » Content Creation » Technical Writing

Experience: 5 - 10 years

I have been building Help Desk and support channels for over 5 years through various platforms such as Zendesk, Zoho, Freshdesk, Attlassian, Hubspot, etc.

E-Commerce » Shopify

Experience: 5 - 10 years

I've over 7 years of experience managing Shopify stores from building to advertising products.

Customer Support » Technical Support

Experience: 5 - 10 years

I have over 10 years of experience doing technical support and customer support for various tech, Saas and e-commerce companies.

Other Skills

Marketing » Social Media Management » Facebook marketing

Experience: 2 - 5 years

I have been engaged in digital marketing doing Facebook, Tiktok and Google Ads for the 6 years.

Advertising » Facebook Ads

Experience: Less than 6 months

I have been engaged in digital marketing doing Facebook, Tiktok and Google Ads for the 6 years.

E-Commerce » Amazon

Experience: 1 - 2 years

Beside from working with Shopify, I have years of experience using Amazon Seller Central.

E-Commerce » Ebay » Customer Support

Experience: 5 - 10 years

Over 10 years of experience doing customer support in various industries.

Design » Product Design » Usability Testing

Experience: 1 - 2 years

Basic Information

Age
39
Gender
Male
Website
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Address
Bacolod City, Negros Occ.
Tests Taken
DISC
Dominance: 43
Influence: 21
Steadiness: 23
Compliance: 13
English
C2(Advanced/Mastery)
Uploaded ID
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