Overview
Looking for full-time work (8 hours/day)
at $4.25/hour ($818.18/month)
Bachelors degree
Last Active
June 25th, 2026 (yesterday)
Member Since
June 15th, 2024
Profile Description
As an IT service desk analyst, I am driven to establish myself as a standout professional known for unwavering dedication to customer satisfaction. I thrive on delivering swift and precise technical solutions, drawing on my adeptness in troubleshooting both software and hardware issues. With a reputation for clear, effective communication, I prioritize ensuring users feel supported and empowered during every interaction. Eager to evolve, I eagerly pursue ongoing education in IT systems and networks, eager to tackle intricate problems and propel team achievements forward.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
I have developed extensive expertise in customer service, consistently delivering exceptional support and fostering positive relationships with clients. My role has been pivotal in understanding and addressing customer needs, ensuring satisfaction through effective communication and problem-solving.
Other Skills
Cloud Services » Azure
Experience: 2 - 5 years
Over the past four years, I have honed my expertise in account management, specializing in Microsoft Azure. My role has been pivotal in overseeing and optimizing user accounts within Azure, ensuring seamless access and security across various cloud services. I am adept at configuring and managing user identities, permissions, and roles, thereby enhancing operational efficiency and compliance with organizational policies. My experience includes implementing robust security measures, monitoring account activity, and troubleshooting issues to maintain uninterrupted service delivery. Through proactive management and continuous improvement initiatives, I have contributed significantly to enhancing user experience and overall system reliability within the Azure environment.
Software » Network Administration » Active Directory
Experience: 2 - 5 years
Over the span of four years, I have cultivated a comprehensive skill set in account management centered around Active Directory (AD). My proficiency in AD encompasses a wide range of responsibilities, including user provisioning, authentication, and access control. I have effectively managed user accounts, groups, and organizational units (OUs), ensuring streamlined access and security across diverse IT environments.
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Metro Manila
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 36
- Influence: 30
- Steadiness: 17
- Compliance: 17
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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