. My Amazon experience includes, but are not limited to:
- Managing PPC campaign
- Customer Support
- Managing feedback and reviews
- Finding Order Numbers of Negative Reviewers/Reviews
- Product listing (Direct Upload and Flat Feed File)
- Managing/creating shipping plans
- Monitoring and Tracking Inventory
- Monitoring Sales Data Conversion, BSR, reviews, and keyword ranking - Managing and reserving inventory to
protect the stocks - Issuing refunds/replacements
- Creating single-use codes, group codes, and coupon stacks - Managing FBA Reimbursement
- Monitoring hijackers
- Monitoring the conversion stats
- Creating
- Product & Keyword Research
- Amazon drop shipping
- Amazon Inventory and Logistics Monitoring
I am also familiar with different training and platforms such as BenCummings Product & Keyword Research
- Keyword Inspector
- Jungle Scout
- PPC Entourage
- Helium 10
- Merchant Words
- ZonMaster
- Tomoson
- Feedback Genius
- Sales Backer
- ASM
- Cash Cow Pro
- Keyword Tool Denominator
- Google Adwords Keyword Planner
- SEO Chat Tool
- AMZ Tracker
- Camelcamelcamel
- Keepa
- Mailchimp
- GetResponse
As for Shopify, I managed the following:
- Customer service (chat,
- Product Sourcing and Researching
- Product Listing and Adding Variations
- Knowledge of the use of Oberlo
- Knowledge of the use of Shopified
- Knowledge of Zendesk and Reamaze
- Manual Order Fulfilment
- Order Fulfilment using Tools
- Tracking of orders
- Create Discount Code
- Processing a refund or replacement ( If needed)
I am also comfortable handling admins tasks since I have the following experience: - Creating SOP's or training materials (creating tutorials and step-by-step guides as needed) - Can manage Information Research and Data Entry
- Knowledge of creating EverNote and PDFs
- Using Dropbox, Google Drive, Google Docs and Google Sheets
- Knowledge on Slack, Trello, Asana, Basecamp, Producteev, Freedcamp, Wunderlist, Convo, and Teamwork.
Experience: 5 - 10 years
• Amazon Supply Chain Management and Logistics Management: - Create Purchase Orders (POs) either manually document or using software like Anvyl. - Send Purchase Orders to different suppliers, and make sure to add PO information in the PO Tracker. PO Tracker should be organized. - Negotiate with suppliers for more discounted unit prices, especially for bulk orders. - Monitor the production status and ensure that the agreed completion date is still on track. - Book for QA inspection from 3rd party inspection company. - Send RFQs to different forwarders to have some options. - Calculate the shipping cost per unit based on the quotes received. - Book the shipment with the chosen forwarder. - Plan for consolidation shipment when needed. - Always calculate COGS per shipment, and compare to previous PO. - Ensure that the suppliers and forwarders are in contact. - Get the confirmed ETDs and monitor the shipping lead time based on the promised ETA. - Keep track of the ground shipping status when the shipment is already in the port. - Coordinate with 3rd party warehouses in the US prior to delivery date. - Request for inventory transfer or replenishment from 3PL to Amazon. - Create shipping plans based on what are needed to replenish, and calculate the shipping cos - Analyze the inventory needed to replenish based on sales velocity vs FBA inventory. - Reconcile inventory from different 3PLs or 3rd Party Warehouses. - Do shipment reconciliation for all closed shipments. - Request for reimbursement for all unreconciled shipments and provide necessary documents to get the request approved. OTHER AMAZON RELATED TASKS: - Managing PPC campaign - Customer Support (email support as needed) - Managing feedback and reviews - Finding Order Numbers of Negative Reviewers/Reviews - Product listing (Direct Upload and Flat Feed File) - Managing/creating shipping plans - Monitoring and Tracking Inventory - Monitoring Sales Data Conversion, BSR, reviews, and keyword ranking - Managing and reserving inventory to protect the stocks - Issuing refund/replacement - Creating single-use codes, group codes, and coupon stacks - Managing FBA Reimbursement - Monitoring hijackers - Monitoring the conversion stats - Creating email campaigns - Product & Keyword Research - Amazon drop shipping
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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