Virtual Assistant, Healthcare Member Experience Advocate , Patient Support Speci

Overview

Looking for any work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelor's degree

Last Active

June 29th, 2026 (27 days ago)

Member Since

June 12th, 2024

Profile Description

I am a reliable and detail-oriented professional with extensive experience in healthcare customer service, insurance verification, and medical documentation. Skilled in reading SOAP notes, managing claims, and maintaining HIPAA-compliant patient records, I help healthcare providers and clinics ensure accuracy, compliance, and efficiency in their operations. My background includes supporting members with benefits clarification, resolving escalated concerns, and coordinating with cross-functional teams to streamline workflows.

As a Virtual Assistant, I bring strong organizational and communication skills to help clients manage administrative tasks, documentation, and customer interactions. I am proficient in EMR systems such as Jane EMR, CRM platforms like Salesforce and HubSpot, and communication tools including Slack and Zoom. I can assist with scheduling, email management, claims support, and client communications, ensuring that businesses run smoothly and patients or customers receive timely, accurate service.

In addition to healthcare, I have experience in real estate support and brand representation, giving me a versatile skill set that adapts across industries. My goal as a VA is to provide dependable support that reduces workload, improves documentation accuracy, and enhances client satisfaction.

Real estate support, including acquisitions, lead generation, transaction coordination, property research, sales, and cold calling. Skilled at identifying motivated sellers, managing client communications, and supporting transactions from start to finish.