Virtual Assistant | Sales and Marketing Specialist | Social Media Manager | Digi

Lead Generation & Prospecting: Proactively reached out to potential customers through social media platforms, chat, and messaging tools to promote products and increase sales. Customer Engagement: Initiated direct communication with target customers via Facebook, TikTok, and online marketplaces, introducing product offerings and answering inquiries to drive conversions. Cold Messaging & Follow-ups: Experienced in crafting effective cold messages, engaging content, and follow-up strategies to nurture leads and close sales. Campaign Execution: Launched outbound marketing campaigns (e.g., product launches, flash sales, and bundle offers) to capture attention and increase store visibility. Product Promotion: Utilized knowledge of customer behavior and trends to promote specific products through manual outreach and banner posts, resulting in higher engagement and purchase rates. Sales Conversion: Consistently met or exceeded sales targets by combining persuasive communication with strategic marketing efforts.

Creating promotional materials using Canva Designing banners, ads, and post templates Video editing for reels or TikTok (optional skill)

Chat and email support After-sales follow-up Processing returns or refunds Answering FAQs and providing product information

Experienced Financial Credit Assistant with nearly 10 years of proven expertise in credit evaluation, debt collection, client advising, and credit repair support. Skilled in conducting thorough credit investigations, negotiating payment terms, and guiding clients toward financial recovery and loan approval. Adept at communicating with clients in a professional and compassionate manner, ensuring both compliance and customer satisfaction. Committed to helping individuals and businesses manage their credit responsibly and improve their financial standing.

Managing Shopify or other online stores Order processing and supplier coordination Tracking shipments and handling disputes

Platform Familiarity: Experienced in listing products on major e-commerce platforms such as Lazada, Shopee, Shopify, TikTok Shop, and Facebook Marketplace. Optimized Listings: Skilled in creating compelling and SEO-friendly product titles, descriptions, and tags to improve product visibility and search ranking. Product Research: Conducted market and competitor research to identify trending products and adjust listings based on customer demand and pricing strategies. Image and Banner Design: Proficient in Canva to create attractive product banners, promotional images, and visuals that align with brand identity. Inventory Management: Monitored and updated product availability and pricing to ensure accurate and up-to-date listings. Content Accuracy: Ensured all product listings are detailed, accurate, and aligned with customer expectations to minimize returns and complaints. Promotional Campaigns: Collaborated with the marketing team to update listings with promotional offers, discount tags, and campaign-specific banners during sales events.

In-depth product knowledge in supplements, beauty products, vitamins, and other health essentials. Experienced in researching product benefits, ingredients, and customer needs to create effective marketing materials and high-converting product listings. Skilled in positioning wellness products for online platforms like Shopee, Lazada, TikTok, Facebook, and Shopify, focusing on customer trust, product transparency, and market trends.

Handled credit evaluation, debt collection, and client financial profiling for nearly 10 years. Responsible for credit checks, data gathering, and loan eligibility assessments, while also assisting in marketing services to potential clients. Experienced in sales support, client communication, and preparing financial reports.