Current Employment Status:
Hired Full Time on May 29, 2021

09ed420 0c91 b8f 84dd

Customer Service Associate / General Virtual Assistant

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 45,000.00/month
( $879 USD )
EDUCATIONAL ATTAINMENT
College Undergraduate
AVAILABILITY
40 hrs/wk
( $5.08 USD/hr )
EXPERIENCE OVERVIEW
3 years in the BPO Industry, 1 year in a Financial Company
BASIC INFORMATION
Age:
25
Gender:
Female
Location:
Alfonso, Cavite
Tests Taken:
IQ
Score:  93

DISC
Dominance:37%
Influence:24%
Steadiness:7%
Compliance:32%

English
 C2(Advanced/Mastery)
Last Active:
2022-05-20
Member Since:
2016-09-27
SKILL SUMMARY

I have worked in the BPO Industry for more than three years as a Customer Service Associate, where I handled International accounts and resolved billing, account, and some technical issues.
Impeccable Grammar and English Communication Skills.
I also have working experience as an Administrative Assistant Secretary for a private company.
I am committed, dedicated, and motivated to do more work to help you build your business.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Mobile Marketing
  • Sales Representative
  • Social Media Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads

Webmaster
SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • 3D Modeling
  • Graphics Editing
  • Logo Design
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Software Development / Programming
SKILL RATING
  • Android development
  • Desktop Applications
  • Game development
  • iOS development
  • Software QA Testing

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Investment Researching
  • Payroll
  • Strategic Planning

Customer Service & Admin Support
EXPERIENCE

I have a solid background for three years as a customer service associate for both voice and non-voice, focusing on billing & account inquiries and extraordinary customer service. I have also experience in upselling.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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