Customer Service Associate / General Virtual Assistant

Age:

25

Gender:

Female

Location:

Alfonso, Cavite

Tests Taken:

IQ
Score:  93

DISC

Dominance:	37%
Influence:	24%
Steadiness:	7%
Compliance:	32%

English
 C2(Advanced/Mastery)

Last Active:

2022-05-20

Member Since:

2016-09-27

I have worked in the BPO Industry for more than three years as a Customer Service Associate, where I handled International accounts and resolved billing, account, and some technical issues.
Impeccable Grammar and English Communication Skills.
I also have working experience as an Administrative Assistant Secretary for a private company.
I am committed, dedicated, and motivated to do more work to help you build your business.

TOP SKILLS

• Admin Assistant

• Data Entry

• Email Management

• Personal Assistant

• Speaking

• Writing

• Customer Support

• Email Support

• Phone Support

---

Office & Admin (Virtual Assistant)

SKILL RATING

• Admin Assistant

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Research

• Transcription

• Travel Planning

---

English

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

---

Writing

SKILL RATING

• Blogging

• Copywriting

• Creative Writing

• Ghost Writing

• Technical Writing

• Web Content Writing

---

Marketing & Sales

SKILL RATING

• Email Marketing

• Mobile Marketing

• Sales Representative

• Social Media Marketing

---

Advertising

SKILL RATING

• Amazon Product Ads

• Facebook Ads

---

Webmaster

SKILL RATING

• Content Management

• Cpanel

• Css

• Drupal

• Ecommerce / Shopping Carts

• Google analytics

• Html

• Joomla

• Managing Servers

• PSD to HTML

• Webmaster Tools

• Wordpress

---

Graphics & Multimedia

SKILL RATING

• 3D Modeling

• Graphics Editing

• Logo Design

• Print Design

• Recording Audio

• Shirt Design

• User Interface Design

• Video Editing

• Web page Design

---

Software Development / Programming

SKILL RATING

• Android development

• Desktop Applications

• Game development

• iOS development

• Software QA Testing

---

Finance & Management

SKILL RATING

• Accounting

• Bookkeeping

• Business Plans

• Financial Analysis

• Financial Forecasting

• Financial Management

• Inventory Management

• Investment Researching

• Payroll

• Strategic Planning

---

Customer Service & Admin Support

EXPERIENCE

I have a solid background for three years as a customer service associate for both voice and non-voice, focusing on billing & account inquiries and extraordinary customer service. I have also experience in upselling.

SKILL RATING

• Community Forum Moderation

• Content Moderation

• Customer Support

• Email Support

• Phone Support

• Social Media Moderation

• Tech Support

---

Professional Services

SKILL RATING

• Architectural and Engineering Services

• Legal Services

• Medical Services

• Real Estate Services

---

Project Management

SKILL RATING

• Design Project Management

• Marketing Project Management

• Other Project Management

• Software Development Project Management

• Web Development Project Management

• Writing Project Management