Technical Support/Customers Rep.

Overview

Looking for full-time work (8 hours/day)

at $2.49/hour ($480.00/month)

College Graduate
Bachelor of Science in Hotel
and Restaurant Management

Call Center Academy
Training Graduate

Certificate of completion in Sales and Marketing
Certificate of completion in Handling Telephone Etiquette

Last Active

July 6th, 2026 (6 days ago)

Member Since

September 24th, 2016

Profile Description

With over 3 years of dedicated experience in technical support, I specialize in providing comprehensive assistance and solutions for Closed-Circuit Television (CCTV) systems. My expertise lies in troubleshooting both hardware and software issues, ensuring seamless operation and optimal performance for clients' security set- ups. In my role, I have successfully resolved a wide range of challenges, including camera malfunctions, DVR/NVR configuration errors, network connectivity issues, and software compatibility problems. Through methodical diagnosis and effective communication, I have consistently delivered prompt and reliable solutions, earning accolades for my commitment to customer satisfaction.My proficiency extends beyond issue resolution to proactive system optimization and preventive maintenance. By staying abreast of the latest advancements in CCTV technology, I offer valuable insights and recommendations to enhance system functionality and security effectiveness.As a dedicated technical support specialist, I prioritize clear communication, professionalism, and a customer-centric approach in every interaction. Whether assisting clients remotely or onsite, I am committed to delivering tailored solutions that meet their unique requirements and exceed expectations.I am eager to leverage my skills and experience to contribute to the success of your team and support clients in maximizing the reliability and effectiveness of the company.