Virtual Assistant / Customer Service

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 18th, 2024 (117 days ago)

Member Since

September 24th, 2016

Profile Description

Customer Service Executive with more than 10 years' experience in the field of service, travel and tourism. I was responsible for providing high-quality customer service to our company’s customers via email, and chat and face to face. Adept at developing and maintaining detailed administrative and procedural processes that improve accuracy and efficiency, with a keen focus on detail , as well as excellent customer service.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Oversee a team of customer support representatives and implement strategies to deliver exceptional service, resolve issues, and maintain strong relationships with customers.

Customer Support » Phone Support

Experience: 5 - 10 years

Involves clear communication, attentive listening, effective troubleshooting, and prompt resolution of the issue.

Office and Administration » Email Management

Experience: 5 - 10 years

Set up filters and folders Utilizing email etiquette, maintaining a clean and organized inbox Implementing time management techniques, and employing effective email writing and response strategies. Handle important messages promptly, reduce clutter, and maintain clear and concise communication with others.