Andru

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Overview

Looking for part-time work (4 hours/day)

at $3.31/hour ($320.00/month)

Bachelors degree

Last Active

July 8th, 2026 (6 days ago)

Member Since

May 29th, 2024

Profile Description

I am Andru, a Bachelor of Science in Information Technology graduate with over 8 years of experience in customer service and several years of experience as a Social Media Manager. My career has focused on assisting subscribers with internet and cable-related concerns — both through direct customer interaction and walk-in inquiries.

In addition, I have managed social media platforms by responding to customer messages, handling concerns, creating engaging content, and promoting company offerings through strategic marketing initiatives.

I take great pride in ensuring that every customer interaction is handled with care, professionalism, and attention to detail. My passion for helping others drives me to deliver exceptional service and create meaningful customer experiences.

Top Skills

Experience: 5 - 10 years

I work as a Social Media Manager, where my main responsibility is responding to all customer inquiries through messages and email. I also create and post engaging content that promotes the company’s latest offers and keeps followers updated about company news and announcements. As a Social Media Manager, creativity is essential. The content must be both engaging and informative to capture the audience’s attention and maintain their interest. I use CapCut for short video editing and edit photos directly on my phone to produce high-quality visual content.

Experience: 5 - 10 years

I work as a Customer Service Representative, focusing on assisting subscribers with their internet and cable concerns. My role involves handling technical issues, addressing complaints, and ensuring customers feel heard and supported, especially when they are frustrated or upset. Dealing with angry customers is never easy, but I always make sure to provide reassurance that their concerns will be resolved. Being in customer service for 8 years has truly tested my patience and strengthened my communication skills. Although it can be challenging, it is very fulfilling when a customer thanks me because their problem has been resolved. Knowing that I was able to help and contribute to the company’s success is what makes me happiest about my job.

Other Skills

Basic Information

Age
31
Gender
Male
Website
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Address
Valencia City, Bukidnon
Tests Taken
IQ
Score:  99
DISC
Dominance: 36%
Influence: 7%
Steadiness: 34%
Compliance: 23%
English
C1(Advanced)
Government ID
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