I am an experienced Ecommerce, Operations, and Logistics Virtual Assistant with over 10 years of experience supporting Amazon and eBay businesses, logistics operations, customer service, inventory management, and administrative tasks.
I have hands-on experience managing customer inquiries, processing orders, coordinating with suppliers, monitoring inventory, handling shipment issues, preparing business documents, and supporting daily business operations. As the owner of an event rental business, I also manage client communication, bookings, quotations, scheduling, and social media, giving me a strong understanding of business operations from both the client and business owner's perspective.
Core Skills
• Customer Support
• Ecommerce Operations (Amazon & eBay)
• Order Processing & Fulfillment
• Inventory Support & Tracking
• Logistics & Shipment Coordination
• Supplier Communication
• Product Listings
• Spreadsheet & Data Management
• Administrative Support
• Quotation & Booking Management
Tools & Software
• Amazon Seller Central
• eBay Seller Hub
• InventoryLab
• Keepa
• SellerAmp
• SmartScout
• BigSeller (WMS)
• Microsoft Office (Excel, Word, Teams)
• Google Workspace (Sheets, Docs, Drive, Gmail)
• Freshchat/FreshDesk
• Lark
• ChatGPT, Claude AI, DeepL
I am organized, detail-oriented, and committed to delivering accurate, reliable work while providing excellent customer service and operational support.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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