Hi! I'm Princess, an experienced Mortgage Broker Assistant and Operations Professional with a strong background in Australian mortgages, banking, customer service, and team leadership. I help businesses streamline processes, manage loan applications efficiently, and deliver excellent client experiences.
ABOUT ME
I have experience supporting Australian mortgage brokers and financial institutions, handling mortgage applications from submission through settlement. My background also includes leadership, customer service, collections, asset finance, and process management. I'm highly organized, detail-oriented, and committed to delivering accurate, high-quality work.
WHY CHOOSE ME
- Experienced in Australian mortgage processing
- Strong attention to detail and compliance
- Excellent communication and stakeholder management
-
Proven leadership and problem-solving skills
- Reliable, proactive, and results-driven
SERVICES I OFFER
- Mortgage Processing & Loan Packaging
- Loan Submission & Settlement Support
- Compliance & Document Review
- Valuation, Pricing & Repricing Requests
- Administrative & Virtual Assistance
- Customer Service (Phone,
- CRM & Data Management
- Team Coordination & Operations Support
MY EXPERTISE
A. Mortgage & Finance
- End-to-End Mortgage Processing
- Lender Liaison
- Compliance & Documentation
- Asset Finance & Banking Support
B. Systems & Tools
- Infynity
- Apply Online
- Simpology
- Loan App
- Microsoft Office
- CRM Platforms
C. Operations & Leadership
- Team Leadership
- Performance Management
- Process Improvement
- Client Relationship Management
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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