Virtual Assistant |Customer Support | Sales Representative | Social Media Manage

Overview

Looking for full-time work (8 hours/day)

at $2.83/hour ($545.44/month)

High school diploma

Last Active

July 6th, 2026 (7 days ago)

Member Since

May 25th, 2024

Profile Description

Hi! I’m Danica Laserna, a Customer Retention Team Lead with a Leadership Certificate and extensive experience in customer management, sales, campaign scheduling, and digital content creation. I have hands-on experience with Pancake V2, basic Pancake POS, Facebook page management, Canva, and CapCut to support business operations and creative tasks.

I am detail-oriented, reliable, and adaptable, with a positive attitude and a strong commitment to providing excellent service. I’m comfortable leading teams, handling customer concerns professionally, and assisting in marketing or content creation projects.


Previously, I have worked as a Sales Associate, Cashier, Production Operator, and Facebook Chat Sales Representative, where I developed skills in customer relations, sales strategies, complaint resolution, and operational support, consistently exceeding performance goals and ensuring client satisfaction.


Strengths & Skills:


Customer Support (Email & Chat)

Sales Assistance & Upselling

Product Knowledge & Demonstrations

Complaint Resolution & Customer Retention

Time Management & Team Collaboration

Social Media Management (Facebook)

Basic Ads Creation & Campaign Scheduling

Design & Video Editing (Canva & CapCut)

Fast Learner | Detail-Oriented | Positive Attitude