Desiree

Customer Service Representative/ Contact Center Specialist/Loan Processor

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Overview

Looking for full-time work (8 hours/day)

at $8.32/hour ($1,600.00/month)

Bachelors degree

Last Active

June 29th, 2026 (today)

Member Since

May 14th, 2024

Profile Description

I began my career at a primary school, where I supported the creation of instructional materials and activities aimed at enhancing students’ learning experience.
Subsequently, I joined Concentrix as a Customer Service Representative for a healthcare seasonal account. I then moved to Ventra Health, where my responsibilities focused on providing support in medical billing.
Currently, I am working as a Loan Processor, assisting advisers with loan applications, preparing bank maintenance forms, and maintaining accurate and updated client records.
Dynamic, results-driven, resilient, and adaptable. I view unfamiliar situations not as obstacles, but as opportunities to stay focused and deliver high-quality outcomes.

Top Skills

Office and Administration » Data Entry

Experience: Less than 6 months

I enrolled in a Computer Literacy Training but if there are other things I am unfamiliar with, I am always willing to dive into learning opportunities and growth.

Office and Administration » English Proficiency

Experience: 5 - 10 years

I am continuously striving to improve myself regarding the english language. To prove my loyalty to grow professionally, I now earned 36 units in Master of Arts in Teaching (M.A.T.) Major in English. If there's anything the client wants me to learn, I am always open to opinions and suggestions that would help me achieve a quality work.

Loan Processing

Experience: 6 months - 1 year

The responsibility of this role is mostly on assisting advisers with submitting refix form, updating demographics/trail profile, email/chat/text message support, and sending links to calendars of advisers where clients can schedule for a meeting.

Other Skills

Customer Support » Customer Service

Experience: 1 - 2 years

With over a year of experience, I am confident that I have the patience and skill to give assurance and support to customers, members, patients, and clients with their inquiries in a professional and prompt manner.

Professional Services » Medical Services » Medical Billing

Experience: 6 months - 1 year

This role encapsulates different tasks and responsibilities which include processing of payments, setting up of payment plans, updating demographics, collecting insurance information, sending claims, and informing patients reason of denial or patient responsibility.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mabalacat, Pampanga

Tests Taken: DISC
Dominance: 47%
Influence: 15%
Steadiness: 19%
Compliance: 19%: English
C2(Advanced/Mastery)