Caressa
Detail-Oriented Product Lister | Shopify VA | Ecommerce Support Pro
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
June 28th, 2026 (26 days ago)
Member Since
May 11th, 2024
Profile Description
Hi! I’m Caressa, an aspiring Virtual Assistant with over 7 years of experience in customer service and e-commerce support. While I’m new to the VA field, I bring a strong foundation in client communication, problem-solving, and a genuine passion for helping businesses thrive.
I’ve supported customers in eCommerce, healthcare, and telecom through phone, chat, and
Tools I Can Work With:
**E-commerce & Design: Shopify, Canva, Poky Importer, Eprolo, Shopify Apps (Wiki,
**Product Research & SEO: AliExpress, Ads Library, SimilarWeb, SEO for listings
**Productivity & Communication: Google Workspace, Microsoft Office, Slack,
**AI Tools: ChatGPT, Google Gemini, Claude.ai
What I Offer:
**Strong communication skills and a customer-first mindset
**Experience in product listing, SEO, and online store management
**Ability to adapt quickly to new systems and tools
**A reliable, proactive, and detail-oriented work ethic
As I transition into the VA space, I’m eager to apply my skills in a remote setup and grow with a team that values trust, efficiency, and professionalism. I’m open to learning, taking feedback, and supporting your business in any way I can.
Let’s collaborate to achieve your goals!
Top Skills
Customer Support » Phone Support
Experience: 5 - 10 years
Experienced in handling high-volume calls with patience and accuracy, ensuring each customer inquiry is addressed professionally. Skilled in resolving complaints, providing solutions, and maintaining customer satisfaction. Adept at managing multiple tasks simultaneously while delivering a positive and efficient service experience.
Customer Support » Customer Service
Experience: 5 - 10 years
Top Skill: Empathetic and Solution-Oriented Communication I specialize in understanding customer concerns with patience and empathy while providing clear, effective solutions. Whether handling inquiries, resolving issues, or de-escalating situations, I maintain a calm and professional tone that builds trust and ensures a positive customer experience every time.
Professional Services » Management Services » E-Commerce Management » Product Listing
Experience: Less than 6 months
Experienced in e-commerce management, specializing in creating and optimizing product listings to boost visibility, sales, and overall store performance across multiple online platforms.
Other Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Skilled in crafting clear, professional, and concise email responses to address customer inquiries effectively. Experienced in managing multiple email threads, resolving issues promptly, and maintaining a positive customer experience. Adept at using email as a tool to communicate solutions, provide updates, and build strong client relationships.
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Marikina City, NCR
- Tests Taken
- IQ
- Score: 143
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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