Medical VA with 12 years of experience in Customer Service

Adaptability means understanding. In my experience, you need to observe and understand the work environment setting to get along. Also, collaborating with the team helps you delegate the tasks efficiently and run daily operations smoothly.

Effective communication is the key to this role. I have learned that every guest and patient has different points of view and preferences. Being a reliable, active listener and maintaining a positive attitude towards them will be highly commended.

I have been in a multi-tasking environment work setting. I used to organize by attending to my job according to what is needed to prioritize. I preferred to have a step-by-step to be more effective, accurate, and proficient in my job. I make sure that I have done my daily tasks smoothly and endorse properly to my colleagues at the end of my shift. Collaborating with co-workers is one of the factors to maintain operations efficiently.

For more than a decade in the customer service industry, I've acquired knowledge and experience handling guests from different countries. Adaptability is one of the factors you may convey to bring the best to their table. Understanding their preferences due to their cultural backgrounds and perspectives. Be patient, efficient, respectable, and stay grounded at all times. I delivered excellent patient care by consistently showing empathy, concern, and respect. Pay full attention to the patient, treat them with kindness, and understand their emotions to see the situation from their perspective. Tailor our approach based on their specific preferences and cultural background. Most especially, maintain confidentiality and their privacy at all times.

I delivered excellent patient care by consistently showing empathy, concern, and respect. Pay full attention to the patient, treat them with kindness, and understand their emotions to see the situation from their perspective. Tailor our approach based on their specific preferences and cultural background. Most especially, maintain confidentiality and their privacy at all times.