Customer Service Rep | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Associates degree

Last Active

June 16th, 2024 (today)

Member Since

May 6th, 2024

Profile Description

Are you looking for a reliable and experience customer service associate to assist you with managing your daily interactions with your customers? Well, look no further because I am here for you! I am a highly experienced customer service associate with over a decade of experience in the industry. I have a proven track record of delivering exceptional customer service, resolving issues, and managing multiple tasks. 

KEY SKILLS: 

- Extensive experience in customer service and support.
- Excellent communication skills, both verbal and written.
- Knowledgeable with different CRM tools/software (Microsoft Dynamics, Microsoft 360, Google Suite, Google Workspace, Sharepoint, Outlook, Teams)
- Sales experience in upselling, upgrades, retention, renewal, and new business opportunities.
- Ability to learn and understand terms and procedures quickly- Excellent email composition skills for formal and business transactions.
- Able to empathize with customer problems and build rapport
- Advanced level of computer literacy
- Quick to adapt, and handle stress & pressure well

If you are ready to offload some of the customer management tasks that keep you from enjoying other aspects of your life and scaling your business, I GOT YOU! Let me be your trusted partner to help you acquire a worry-free life handling your customers' inquiries for you.

Send me a private message and we’ll talk!