Customer Service Support | Admin Support | Email Support

Overview

Looking for full-time work (6 hours/day)

at $8.26/hour ($1,200.00/month)

Bachelors degree

Last Active

June 4th, 2026 (4 days ago)

Member Since

May 6th, 2024

Profile Description

Hi, I'm Leah, a Customer Support and Administrative Professional based in the Philippines with experience supporting customers, managing administrative operations, and handling technical and data-related tasks across various industries.

Throughout my career, I have developed strong communication, problem-solving, and organizational skills while working in fast-paced environments. I take pride in delivering exceptional customer experiences, maintaining accurate records, and helping businesses operate more efficiently.

Professional Experience

Customer Service Representative | SHEIN

Provided customer support through email, chat, and phone channels.
Assisted with order inquiries, refunds, replacements, and account-related concerns.
Maintained a high standard of customer satisfaction through timely and professional communication.

Customer Support Specialist | BESQUE

Assisted customers with product inquiries, subscription management, and order-related concerns.
Handled email support and customer communications while ensuring a positive brand experience.
Collaborated with internal teams to resolve customer issues efficiently.

E-commerce & Dropshipping Support

Managed order processing, product listings, and customer inquiries.
Coordinated with suppliers and monitored order fulfillment.
Maintained accurate records and ensured smooth day-to-day store operations.

Administrative Support | St. Luke's Medical Center

Managed filing systems and maintained accurate patient records and documentation.
Assisted with administrative tasks and daily office operations.

Data Encoder | W Bridges Corporation

Processed payment-related data and maintained accurate records.
Ensured data integrity and timely completion of assigned tasks.

Technical Support Intern | Senate of the Philippines

Provided hardware and software troubleshooting support.
Assisted users during hearings and official sessions.
Installed, configured, and maintained various computer systems and devices.
Skills & Tools
Customer Support (Email, Chat, and Phone)
Administrative Support
Data Entry & Data Management
Technical Support & Troubleshooting
Microsoft Office & Google Workspace
CRM Platforms: Zendesk, Re, Helpdesk, Groove, Workday, Confluence, MS Teams, and Slack

I am passionate about helping businesses deliver outstanding customer experiences while maintaining efficient and organized operations.