I consider myself a very motivated and driven individual with a passion of
continuous growth, Throughout my career, I have gained a vast amount of knowledge, experience and expertise in different industries.
I was a former sales representative and a technical expert in Sprint now part of TMobile. I was handling retention, account services, and a technical rep. I used to help my customer by providing accurate information on their account. I was also using CRM, Avaya, CST, slack, etc. On top of that, I have also gained a vast amount of knowledge, experience, and expertise, relevant to my previous job experiences. I was also a former Healthcare Support Representative from Solutran Account, I have experience in Marketing as a Sales Development Representative at Zoek Digital Marketing and lastly, I was also a former ESL Teacher. I adapt quickly to challenges and I have a great problem-solving abilities. I also believe in maintaining a positive and collaborative work ethic.I am confident in my ability to contribute to the success of the company, team or organization.
I am more than happy to bring my diverse skill set to make a meaningful impact in the role that you will be given to me.
Experience: 6 months - 1 year
A sales development representative (SDR) is a sales representative responsible for outreach, prospecting, and qualifying leads. A sales development representative typically interacts with potential customers at the beginning of their buyer’s journey. In contrast, a sales representative typically nurtures qualified leads and, in some cases, may be responsible for closing the sales.
Experience: 2 - 5 years
Customer service refers to support and assistance given before, during and after customers purchase a product or service. It includes a wide range of activities such as: Answering questions and finding solutions Resolving complaints Interacting with customers Following up on customer issues Providing guidance and offering advice
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