Procurement Officer | Book keeper|Technical Support Specialist

- Processing bill reminders and consulting it with third-party collection agency to resolve past-due customer accounts. - Reconciling accounts receivable ledger to verify payments and resolving variances. - Preparing billing statements and invoices for customer purchases and recording transaction date, price and fees to support accuracy. - Reviewing accounts on monthly basis to assess aging and pursue collection of funds. - Contacting clients with past-due accounts to formulate payment plans and discuss restructuring options. - Submitting cash and check deposit and generated cash receipts to record money received. - Tracking invoices, receipts and deposit slips to generate monthly fiscal statement. - Performing day to day financial transactions including verifying, classifying, computing, posting and recording accounts receivable data.

• Maintaining customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns. • Collecting and analyzed customer information to prepare product or service reports. • Updating account information to maintain customer records. • Providing quality customer service by remotely fixing technical issues of their cable, internet and phone lines.

I am a Procurement Officer with experience in sourcing and negotiating with suppliers, preparing purchase orders, and ensuring that all procurement activities follow company policies and budget requirements. My focus is on balancing quality and cost, building strong supplier relationships, and supporting my organization’s operational goals.