Overview
Looking for part-time work (6 hours/day)
at $4.71/hour ($681.82/month)
Bachelors degree
Last Active
June 24th, 2026 (today)
Member Since
May 4th, 2024
Profile Description
Highly skilled professional with 10+ years in L1/L2 Technical Support and client onboarding, now leveraging comprehensive training in freight operations to excel as a Freight Virtual Assistant.
Proficient in load booking, track and trace, freight quoting, dispatch coordination, and carrier management (LTL, FTL, partial truckload). Strong background in data entry, customer communication, and documentation with proven ability to support remote operations, improve workflows, and maintain accurate shipment tracking.
Experienced in SaaS support, client onboarding, and troubleshooting with the ability to quickly learn TMS platforms, load boards, and logistics systems.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
• Implement and configure enterprise hospitality software for global clients • Led remote client onboarding sessions, improving user adoption and reducing support tickets • Handle L2 technical escalations and collaborate with development teams • Create system documentation, SOPs, and knowledge base articles • Resolved complex L2 technical issues, reducing repeat tickets and improving resolution time
Customer Support » IT
Experience: 2 - 5 years
• Responsible for product installation remotely or on-site • Conduct full functionality test of the server to make sure every server is interconnected and no issue with the system operation and communication between different servers • Conduct user training for the staffs that will use the system and the IT personnels that will assist to manage and check the server before calling the issue to our helpdesk support team • Willing to travel for product installation when called
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Able to communicate and speak with international customers with english language
Other Skills
Basic Information
- Age
- 38
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- DISC
- Dominance: 9
- Influence: 28
- Steadiness: 40
- Compliance: 23
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.