Rechellyn
Skilled in Customer Engagement and Digital Design
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $3.96/hour ($384.00/month)
High school diploma
Last Active
July 5th, 2026 (18 days ago)
Member Since
April 29th, 2024
Profile Description
Hi! I’m Rechellyn “Rech” Radan, a customer service and healthcare support professional with experience in sales, billing, Medicare Advantage support, and Revenue Cycle Management (RCM). I’m also a first-year Information Technology undergraduate at Pamantasan ng Lungsod ng Muntinlupa, with hands-on experience in web development (HTML, CSS, JavaScript) and programming (Python, C++).
I have a proven track record of delivering excellent customer service, handling high-volume inquiries, managing prior authorizations, and generating leads in B2B sales. Additionally, I have experience in social media management, content creation, and video editing, helping brands increase engagement and reach through creative posts and promotional videos.
I’m adaptable, tech-savvy, and eager to contribute to a team where I can continue to grow professionally while providing high-quality support.
Skills: Customer Service, Prior Authorization, Billing & Claims Support, Sales & Upselling, B2B Lead Generation, CRM Tools (Go High Level), Chat &
Top Skills
Customer Support » Chat Support
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 6 months - 1 year
I worked as a Customer Service Representative, handling billing concerns, technical issues, order processing, and general inquiries via phone. I provided efficient, friendly support while ensuring customer satisfaction. I also collaborated with other departments to help resolve issues quickly and accurately. This role helped me develop strong communication, patience, and problem-solving skills.
Other Skills
Design » Graphic Design
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 6 months - 1 year
As a Customer Service Representative, I assisted customers with basic technical issues such as connectivity problems, device setup, and account-related troubleshooting. I followed standard procedures and scripts to guide users through solutions and escalate complex cases when needed. This experience gave me a solid foundation in handling technical concerns in a calm and clear manner.
Basic Information
- Age
- 23
- Gender
- Female
- Website
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- Address
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 31
- Influence: 10
- Steadiness: 27
- Compliance: 33
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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