Experienced eCommerce Specialist |Shopify|Customer Service

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 21st, 2023 (11 days ago)

Member Since

September 1st, 2016

Profile Description

6+ YEARS of experience in the following areas:

CUSTOMER SERVICE and TECHNICAL SUPPORT PRO

These strategic enablers are essential for brand trust, customer loyalty, and competitive differentiation. My presence in your team will foster customer retention, facilitate scalability, and mitigate risks, optimizing customer lifetime value and global market positioning.

Very much tech-savvy... I eat the following tools for breakfast:
-Zendesk
-Groove
-Helpscout

e-COMMERCE
-Shopify

COMMUNICATION
-Slack
-Upgrade to see actual info
-WhatsApp
-Telegram

CRM
-Zoho
-SalesIQ
-Hubspot

GOOGLE WORKSPACE TOOLS
-GMail
-Google Docs
-Google Sheets
-Google Drive
-Google Meet

Seems like a fit for your eCommerce Empire?
Drop me a quick message or invite me to schedule a Discovery Call.

Top Skills

E-Commerce » Amazon

Experience: Less than 6 months

As a trained Amazon store manager, I have the necessary skills to manage and optimize an online store on the Amazon platform. My training has equipped me with a strong understanding of Amazon's features and functionalities, including product listings, order processing, and inventory management. I am also knowledgeable in utilizing various Amazon tools and analytics to drive sales and improve the customer experience. With a passion for e-commerce and a willingness to learn, I am confident in my ability to apply my training to help businesses succeed in the Amazon marketplace.

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I have developed a vital skill set in managing and leading teams to deliver excellent customer service. I am proficient in developing and implementing effective customer support strategies and analyzing data to identify areas for improvement. With a focus on customer satisfaction, I prioritize training and development for my team to ensure they have the necessary tools and knowledge to provide exceptional support.

E-Commerce » Shopify

Experience: Less than 6 months

Trained as a Shopify store manager, I have the necessary skills to manage and optimize an online store on the Shopify platform. My training has equipped me with a strong understanding of Shopify's features and functionalities, including product listings, inventory management, and order fulfillment. With a keen eye for detail and a passion for e-commerce, I am eager to apply my skills to help businesses succeed online.