Mariel

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.56/hour ($802.56/month)

Associates degree

Last Active

May 17th, 2024 (today)

Member Since

April 24th, 2024

Profile Description

Customer ServiceUpgrade to see actual info| Technical Support RepresentativeUpgrade to see actual info| Content ModeratorUpgrade to see actual info| Chat-Email SupportUpgrade to see actual info 

I'm Upgrade to see actual info Upgrade to see actual info, I worked as a customer service representative for about 5 years in the BPO industry, handling different accounts. I usually respond to product and service inquiries, concerns, and requests. Help customers make an order, process payments, process a refund, set up an appointments, and troubleshoot technical problems. I also worked as a collection specialist, reviewing delinquent records to determine which customers must be contacted to collect overdue accounts. Input data and organize collection workload according to degree and amount of delinquent accounts. With these experiences, I still believe I have a lot of things to learn to improve and be more effective. I am willing to train to gain more knowledge if I need to know about the job offered. Hope to hear from you.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Ecommerce

Experience: 6 months - 1 year

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Customer Support » Email Support

Experience: 6 months - 1 year

Customer Support » Content Moderation/Management

Experience: Less than 6 months

Customer Support » Sales Support » Flight/Ticket Booking

Experience: 6 months - 1 year

Customer Support » Sales Support » Lead Generation

Experience: Less than 6 months

Basic Information

Age
34
Gender
Female
Website
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Address
Caloocan, Metro Manila
Tests Taken
IQ
Score:  97
DISC
Dominance: 40%
Influence: 20%
Steadiness: 23%
Compliance: 18%
English
C2(Advanced/Mastery)
Uploaded ID
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