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Senior Manager, Client Manager, QA, TL, VA, WEB Designer

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EXPECTED SALARY
Php 15,000.00 - 20,000.00/month
( $274 USD )
EDUCATIONAL ATTAINMENT
Post-graduate degree (Masters, Doctorate, etc.)
AVAILABILITY
40 hrs/wk
( $1.58 - $2.11 USD/hr )
EXPERIENCE OVERVIEW
13 years in the Call Center Industry 4 years VA
BASIC INFORMATION
Reviews:

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Age:
39
Gender:
Male
Location:
Gapan, Nueva Ecija
Tests Taken:
IQ
Score:  114

DISC
Dominance:49%
Influence:26%
Steadiness:7%
Compliance:18%

English
 C2(Advanced/Mastery)
Last Active:
November 28th, 2022 (5 days ago)
Member Since:
September 1st, 2016
SKILL SUMMARY

As a Senior Manger I was in charge of creating or improving new process for the company. I was also in charge of overseeing the entire operations. 

As a QA
Main Job Tasks and Responsibilities • draft quality assurance policies and procedures•interpret and implement quality assurance standards•evaluate adequacy of quality assurance standards•devise sampling procedures and directions for recording and reporting quality data•review the implementation and efficiency of quality and inspection systems•plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality•document internal audits and other quality assurance activities•investigate customer complaints and non-conformance issues•collect and compile statistical quality data•analyze data to identify areas for improvement in the quality system•develop, recommend and monitor corrective and preventive actions•prepare reports to communicate outcomes of quality activities•identify training needs and organize training interventions to meet quality standards•coordinate and support on-site audits conducted by external providers•evaluate audit findings and implement appropriate corrective actions•monitor risk management activities•responsible for document management systems•assure ongoing compliance with quality and industry regulatory requirements

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Real Estate Services
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Web Development Project Management

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 3 years experience as an office admin

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

9 years working in a call center

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Sales Representative

Web Development
SKILL RATING
  • Shopify
  • Wordpress Development

Webmaster
SKILL RATING
  • Cpanel
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • User Interface Design
  • Web page Design

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

Professional Services
SKILL RATING
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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