Customer Experience & E-commerce Operations Specialist | CRM & SaaS Platforms

Overview

Looking for full-time work (8 hours/day)

at $3.80/hour ($727.26/month)

Bachelors degree

Last Active

June 3rd, 2026 (9 days ago)

Member Since

April 23rd, 2024

Profile Description

I am an experienced customer support and e-commerce specialist with a background in handling customer inquiries, order management, and technical troubleshooting in fast-paced environments. I have worked extensively with Shopify, Gorgias, Notion, and Slack, supporting online businesses in resolving customer concerns efficiently while maintaining a high level of service quality.

My experience includes customer service roles in retail, financial, telecom, and healthcare accounts, which helped me develop strong communication skills, attention to detail, and the ability to handle different types of customer issues professionally. I am comfortable working with SaaS platforms and adapting quickly to new systems and workflows.

I also have a foundation in Information Technology which supports my ability to understand technical issues, follow troubleshooting processes, and assist with system related concerns. I work well in remote environments, can manage tasks independently, and stay organized while handling multiple responsibilities.

I am looking for a long term remote role where I can contribute to customer satisfaction, operational efficiency, and overall business growth.