Hi there! I'm Shea, a trained virtual assistant specializing in remote administrative support. With a solid background as a customer service representative in a remote setting, I bring firsthand experience in delivering top-notch service from anywhere in the world.
As your dedicated virtual assistant, I excel in handling a wide range of administrative tasks with efficiency and precision. From managing and organizing documents to scheduling appointments and processing tasks for medical settings; I've got you covered. I thrive in remote environments, leveraging technology to streamline workflows and ensure seamless communication.
From my experience in customer service, I understand the importance of building strong client relationships and providing exceptional support. Whether it's addressing inquiries, resolving issues, or offering guidance, I prioritize customer satisfaction and aim to exceed expectations with every interaction.
My goal is to help you conquer your administrative challenges and deliver outstanding service to your clients. My abilities are not limited as I strive to continue learning and go beyond my comfort zone. I am eager and very excited to be part of your team.
Here are the following services I can offer to you and your business (non-medical):
- Administrative Support
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- Research, Data Collection, and Data Entry;
- Nurturing your followers and clients with
- Content creation
- Canva Designs (Worksheets, Handbooks, Thumbnail, Social Media Posts, and more)
- Writing Custom captions for your social media and doing hashtag research
- Social Media Management and Scheduling
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- Ebook Designs
- Video Editing
- Graphic designing (Flyer,
- Workbook Designing
- Sourcing photos for blog posts
Here are the following services I can offer for Medical settings:
- Call Handling
- Appointment scheduling
- Client or Patient Intake
- Prior Authorization
- Insurance verification
- Billing and Invoicing
Experience: 5 - 10 years
Transcribing information from various sources such as paper documents, digital files, or recordings into a digital format. This could include entering names, addresses, numbers, or other types of information into a database or spreadsheet program.
Experience: 5 - 10 years
Includes but is not limited to handling incoming and outgoing communications such as emails, letters, and phone calls. Scheduling and Calendar Management, data entry and record-keeping, maintaining personnel records, taking minutes of meetings and billing, and invoicing.
Experience: 1 - 2 years
scheduling appointments and meetings on behalf of a company or individual.
Experience: Less than 6 months
Experience: Less than 6 months
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