Senior Associate III | Subject Matter Expert | Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 10th, 2024 (7 days ago)

Member Since

April 19th, 2024

Profile Description

Being a customer service representative requires individuals to possess excellent communication skills, problem-solving abilities, and previous customer service experience. I can say that I am effectively listen to customer concerns, empathize with their frustrations, and provide appropriate solutions. In addition, every customer service representative should be proficient in using computer systems and navigating various software programs to assist customers with their inquiries or issues. I am also skilled in multitasking, as I need to handle multiple customer inquiries simultaneously.
In this role, my positive attitude and a desire to promptly resolve potential customer issues or complaints are crucial for success. Furthermore, I am customer service representative for more than 8yrs now and I can say that I am knowledgeable about the company's products and services that I've been with in order to effectively address their inquiries to make appropriate recommendations.
Overall, being a customer service representative in a call center requires a combination of strong communication skills, problem-solving abilities, and a customer-focused mindset. Additionally, being able to handle high call volumes and work efficiently under pressure is essential.