I do have 1 year experience in BPO industry as a Customer Service Associate (CSA) & Document Processor for a big company that offers carrier payment platform for the transportation industry. As a CSA I answer customer's inquiry regarding their concerns with their payments or question about our services. I can do both
Experience: 1 - 2 years
I handled multiple customers with different concerns and answer them through email and give them the best resolution that I can offer and resolve their concern as soon as possible.
Experience: Less than 6 months
I can create some basic infographics.
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