Michelle
Technical Support Specialist / Video Editor
Overview
Looking for part-time work (5 hours/day)
at $4.40/hour ($484.00/month)
Bachelors degree
Last Active
April 30th, 2024 (21 days ago)
Member Since
April 17th, 2024
Profile Description
I've been in BPO industry for more than 10 years. Good in written and verbal
communication skills. Can provide different types of customer and technical support service. Knowledgeable in Telco Broadband products and process. Can process customer requests and inquiries accurately and efficiently.
Knowledge in Basic Video Editing using Adobe Premier Pro.
Top Skills
Customer Support
Experience: 10+ years
• Responsible in dealing on simple to complex issues to meet customers needs. Provide different types of customer and technical support. • Responsible in recommending solutions, and guiding product users through features and functionalities.
Customer Support » Technical Support
Experience: 10+ years
• Responsible on dealing with all inbound calls politely, courteously and professionally. • Responsible on providing step by step instruction to customer in helping them resolve and fix their connection or issues. • Responsible on giving assistance and communicating information of products and process to customer.
Customer Support » Phone Support
Experience: 10+ years
• Responsible for answering and resolving customer-reported issues or questions from inbound call
Other Skills
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Metropolitan Manila
- Tests Taken
- IQ
- Score: 109
- DISC
- Dominance: 38
- Influence: 20
- Steadiness: 30
- Compliance: 12
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
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