Liana

Virtual Assistant/ Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $2.60/hour ($457.60/month)

Associates degree

Last Active

May 1st, 2024 (13 days ago)

Member Since

April 17th, 2024

Profile Description

With over five years of experience as a Customer Service Representative (CSR), I have honed my skills in delivering exceptional customer service, resolving inquiries efficiently, and fostering positive client relationships. My extensive background has equipped me with a deep understanding of customer needs and the ability to navigate diverse situations with professionalism and empathy. In addition, my proficiency in graphic design brings a creative edge to my work, allowing me to effectively communicate ideas visually and contribute to impactful marketing materials and branding initiatives. I am adept at using design software and collaborating with cross-functional teams to bring projects to fruition. With a passion for both customer service and design, I am committed to delivering high-quality results and exceeding expectations in every aspect of my work.

Top Skills

Office and Administration » Communication

Experience: 5 - 10 years

Exceptional verbal and written communication skills are essential for effectively interacting with customers through various channels such as phone, email, and chat. Clear communication ensures that customer inquiries are understood and addressed promptly and accurately.

Other Skills

Office and Administration » Adaptability

Experience: Less than 6 months

Customer service environments can be dynamic and unpredictable. Being adaptable allows a CSR to respond effectively to changing circumstances, handle challenging situations with composure, and adjust communication styles to meet the needs of diverse customers.

Office and Administration » Creativity

Experience: Less than 6 months

Creativity is at the core of graphic design. A graphic designer must possess a strong artistic vision and the ability to generate innovative ideas that resonate with target audiences. Creative thinking enables the designer to develop unique and compelling visual solutions for various projects.

Office and Administration » Time Management

Experience: Less than 6 months

Managing multiple tasks and inquiries simultaneously requires effective time management skills. Prioritizing tasks, setting realistic goals, and efficiently allocating time ensures that customer inquiries are addressed in a timely manner, contributing to overall customer satisfaction.

Office and Administration » Attention to Detail

Experience: Less than 6 months

Meticulous attention to detail ensures the accuracy and precision of design work. From pixel-perfect alignment to color consistency, a graphic designer pays careful attention to every aspect of a project to maintain high-quality standards and deliver

Basic Information

Age
34
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
DISC
Dominance: 48%
Influence: 15%
Steadiness: 28%
Compliance: 9%
English
C1(Advanced)
Uploaded ID
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