I keep customers connected and satisfied.
With nearly 3 years at 2 of US leading telecoms, I have done it all: resolved billing and account issues as a CSR and tackled complex internet, TV, and landline outages in Advanced Technical Support. Scheduling tech visits, handling inbound/outbound calls, and driving first call resolution is where I thrive. The result: loyal customers and strong CSAT.
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.