I'm a person who is organized when it comes to work, Dedicated customer service representative with over 7 years of professional experience; previously i have worked with the biggest telco, bank and online shopping in the US to offer customized and one time solutions, identify sales opportunities, and provide exceptional service to customers.
Attained >95% positive customer rating and csat
Maintained KPI score rate each months
Onboarded and mentored 10+ new employees way back amazon days
Have a strong attendance attainment
Experience: 1 - 2 years
Work as a technical support in ATNT account maintain KPI every month
Experience: 1 - 2 years
Work in Amazon kindle for Ebooks and got promoted after 6 months as a subject matter expert
Experience: 2 - 5 years
Working as a collection specialist in JP MORGAN maintain a strong KPI score each month and always being recognize each townhall as one of the top agents
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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