Customer Representative | Facebook Marketing Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

April 26th, 2024 (11 days ago)

Member Since

April 15th, 2024

Profile Description

Customer Support Representative
- Worked as a customer support agent for two years in an online casino.
- Respond to customer inquiries promptly and professionally via phone, email, and live chat.
- Identify and troubleshoot customer issues related to our online casino platform (website, account management, etc.).
- Worked with backend department in processing payouts, and deposits swiftly.
- Document customer interactions accurately and efficiently and uphold company policies and procedures while remaining professional and courteous at all times.

Facebook Marketing Specialist
- Passed and finished Meta and Coursera Marketing Course
- Fundamentals of Social Media Advertising | Social Media Management | Introduction to Social Media Marketing
- Learned about Social Media content creation, management, and scheduling.
- Gain understanding how to collect, analyze, and interpret marketing data froUpgrade to see actual infota platforms. Understand how to track the effectiveness of marketing efforts and attribute results to specific campaigns.
- Understand how to effectively measure the success of your marketing campaigns and how to optimize it further.
- Strong English Communicational Skills
- above 55 wpm
- Proficient in MS, Google, and Apple software platforms.
- Work independently but is a team player.
- Preferred to work remotely.