Dedicated and experienced BPO Specialist with a strong background in customer service and office administration. Skilled in managing customer inquiries and resolving complaints with efficiency and professionalism. Recognized for excellent communication and problem-solving abilities.
Experience: 2 - 5 years
Handled all front desk tasks including guest check-in/check-out, reservations, and payment processing.
Experience: 5 - 10 years
Managed online store on facebook page: M's Collection
Experience: 1 - 2 years
Managed Tier 2 escalations including refund approvals and compensation, and coordinating with merchants and clients
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Answer customer questions about products, promos, orders and sending invoice to the customer. Boosting page
Experience: 5 - 10 years
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